Q&A with TfW’s Barry Lloyd: The innovative Lab Programme

Wales’ leading rail-dedicated innovation programme, Lab by Transport for Wales (TfW), is a 12-week accelerator programme that offers an opportunity for business innovators to develop their ideas which look to enhance the railway experience for customers.

At Railtex 2023, Barry Lloyd, Head of Customer Experience and Innovation atTransport for Wales, spoke exclusively to Global Railway Review about the TfW Lab Programme which was being showcased during the event, detailing what it will offer TfW and how it will affect the customer experience.